Computing Services
helpdesk@astro
For the quickest system and user support of hardware and software, email the computing group at
helpdesk@astro.as.utexas.edu. Requests are
immediately forwarded to appropriate staff. See Helpdesk 101 for details, and to speed
resolution of requests.
Overview
[
pdf
]
An overview of the hardware and software environment of the Department of Astronomy and McDonald Observatory. Includes
printers and public workstations.
FAQ
Frequently Asked Questions.
Austin
Whom do I call for help?
A list of problem areas and whom to call to help you solve them.
Documentation
Available online documentation, and information.
Austin Computing Staff
Austin's Computing Services staff and contact numbers.
Mount Locke
Introduction
Mount Locke computer systems, data collection and archiving, telescope control and computer access.
Observatory Manuals
Available online documentation.
Accounts
Computer accounts and network access on Mount Locke.
Printers
Mount Locke printers.
ITS
Information Technology Services
Campus Computer Store
Search Engines for Scientific Information
VPN
Use Virtual Private Network (VPN) for secure access from off-campus