Computing Services
helpdesk@astro
For the quickest system and user support of hardware and software, email the computing group at
helpdesk@astro.as.utexas.edu. Requests are
immediately forwarded to appropriate staff. See Helpdesk 101 for details, and to speed
resolution of requests.
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Service Status Notifications |
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5/28/13 |
Static Content Running Service: Webserver 19:59 - Partial functionality returned. 13:30 - Drive reconfiguration failure. 8:50 - Service functionality returned. 7:00 - Hardware failure. |
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5/9/13 |
Resolved Service: Mail 18:10 - Mail service operational. 16:29 - Mail is temporarily offline while allocation issues for the service are being resolved. 14:43 - Troubleshooting mail service errors. |
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5/3/13 |
Service Concluded Service: Vault 8:00 - Server hosting Vault brought down to rebuild new drives. |
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4/29/13 |
Resolved Service: Mail 13:55 - Mail service operational. 10:09 - Mail service interruption |
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4/9/13 |
Resolved Service: Mail 11:45 - Mail service operational. 11:15 - Mail service interruption |
ITS
Information Technology Services
Campus Computer Store
Search Engines for Scientific Information
VPN
Use Virtual Private Network (VPN) for secure access from off-campus